FAQ

How do I book an appointment online?

                             to be redirected to scheduling website.

  1. Select Book Now to view available Services. 

  2. Choose the Service and duration you want to book and Select it. 

  3. Select an available Staff

  4. Select an available Date.

  5. Select an available Time

  6. Select Next to proceed. 

  7. Enter your Email Address

  8. Select Continue to proceed. 

  9. If you have an Existing Account, enter your Password. If you are a New Client, enter your Contact Information to create one. 

  10. Select Continue to proceed. 

  11. If activated by the Business, check any Add-ons you'd like to include with the Service and select Next. To bypass, select Skip instead.

  12. If it's your first time booking under this account with the Business, check either Yes, I'm a first time customer or Nope, I've been here before.

  13. Enter Notes to provider (optional). 

  14. Select Next to proceed. 

  15. Check I agree with the cancellation policy. 

  16. Select Next to proceed. 

  17. Select your preferred Payment Option to complete booking a new appointment and to advance to the Booking Complete page: 

  18. If you want to pay in advance, select Prepay Now > enter Credit Card Information > Make Payment.

  19. If you want to pay after the appointment, select Pay in Person.

  20. If you're paying with a Gift Certificate, select Gift Certificate > enter the Gift Certificate Code and Amount > Continue.

What should I expect at my first appointment?

If you weren't able to do paperwork ahead of time, please arrive 15 minutes prior to your appointment so you can fill out the intake form and read over my policies and procedures. I will then go over what you would like to accomplish in your session.  After we agree on a plan that best suits your goals, I will step out of the room to allow you to dress down (see Must I Be Completely Undressed if you need clarification) and wash my hands. 

 

You will get on the table, either face up or down underneath both the top sheet and blanket.  If face down, you will place your face in the face cradle so your neck is in a neutral position and you can breathe.  If face up, you will be scooted down so your head is resting on the table itself.  During the session, please speak up if something is uncomfortable or you notice a spot you would like more work/deeper pressure on. 

 

Afterwards, I will leave the room once again and you will get dressed. I will come back in so you can pay if you haven't prepaid, and, after checking in on how you're feeling, get you scheduled for your next session.

Will I be covered during the session?

You will be properly covered or draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed. No areas will be exposed without your consent. You should always let your therapist know if you are uncomfortable for any reason during your massage session.

Must I be completely undressed?

You should undress to whatever is comfortable for you. Many clients prefer to be completely undressed, while others prefer to keep their undergarments.  Some even prefer to keep their pants, shorts, or all clothes on. I recommend exercise shorts or pants if you decide on that route as they are more comfortable and easier to move under the sheets. This is completely up to you and it does not impede my work though it will require different techniques.  You will undress and dress in the privacy of the massage room and will be securely covered by a blanket and a sheet during your massage session.

 

What should I wear to my appointment?

 

Always wear clothing you are okay with getting some massage oil on. Most people choose to dress in their every day attire but some prefer exercise type clothing.  The oil I use is light weight and absorbs well but there can be residual left on the skin.  

What kind of oils or lotions do you use?

I prefer and most often use Sacred Earth Botanicals massage oil. They are a local business based out of Eugene, OR and they use certified organic oils in their products including Certified Organic Sunflower Oil, Safflower Oil, Olive Oil, Jojoba Oil as well as non-GMO Vitamin E.  They are also gluten free, nut free, fragrance free, and do not contain harmful preservatives.  For more information about them, check out their website sacredearthbotanicals.com.

How much should I tip?

Many clients are unsure if and/or how much they should tip their massage therapist. In my experience as an independent business owner, people tend to tip me like they would a service industry worker such as a waiter. I recommend tipping percentages be based on the full price of a regular massage, rather than the discounted price.  However, because I am not an employee of a bigger business, it is completely appropriate not to tip as well as I receive the full amount of the massage charge.

How often should I receive a massage?

For those who use massage as preventative care or to manage daily stress, one massage a month is common. Weekly sessions may be desirable if you are receiving massage for injury relief or to relieve chronic tightness that is interfering with your daily life.  This is especially true as you begin receiving massage regularly.  As you improve, you may be able to cut back to once or twice a month. There are many people who incorporate massage therapy at least twice a month for optimal therapeutic relief.  If you have to think about whether you've received a massage in the last year, it has definitely been too long!

Can I talk during my session?

Absolutely!  You are not restricted to silence! The important thing to remember is that this treatment is all about you relaxing and enjoying the experience. I often find people feel more relaxed starting off talking, especially if it's your first visit, and as the massage progresses, they quiet as they begin to relax.  I also have people who feel better talking the entire time. I myself will not talk your ear off and will follow your lead if you wish to not talk.  This session is about YOU, you're paying for this, and I do not want to take away from your experience by talking unnecessarily at you.

Most importantly, there are times when you should to speak up. If anything I do makes you uncomfortable or if the pressure is too much, let me know immediately. Deep Tissue can be very intense sometimes but my philosophy is to only go as far as you can tolerate while still being able to relax and easing the tension that way rather than beating you to death.

 

Also, let me know if you get too warm or too cold, if the room is too bright, if you have to use the restroom, etc. If something is not working for you - speak up! It's OK!

What is included in the session time?

Your massage time begins when I start the massage.  I allow for 10-20 minutes in addition to the massage time so we can discuss what you would like worked on during your session, time to get on and off the table, and time for you to make the payment.  If you are late, per my Cancellation and Scheduling Policies, I may have to tailor down the time of your appointment.

What does a massage therapist’s license mean?

A license means that I, as a massage therapist, have met the requirements and paid the fee to legally practice massage in Oregon. To obtain my license, I completed 800+ hours of school (about 1 year) at the East-West College of the Healing arts in Portland, OR before taking a written and performance exam with the Oregon Board of Massage Therapy.  To maintain my license, I attend 45 hours of Continuing Education every 2 years in order to renew my license.  This education includes massage techniques, the ethics of massage, business operations, and more.

What payment types do you accept?

I take Visa, Master Card, American Express, cash or check.  Payment must be made at time of service or you have the option of prepaying if scheduling online.  Any returned checks will be charged a $25 fee. Gift certificates are also available both online and at my office.

Still have questions? 

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